MANAGED IT services
daily Backup Monitoring
24/7 Site Monitoring
Microsoft Windows Updates and Security patches are deployed to keep both the Server and agreed workstations up to date.
Error Log Monitoring and reporting of possible problems.
Monitoring of workstation and server resources to ensure CPU, RAM and Hard Drive space are adequate.
Remote assistance for adding new users, associated mail accounts, remote access support and general troubleshooting.
Installation and / or modification to the configuration of software (for installation services, proof of ownership may be required).
Telephone and email support for both server and agreed clients at
no charge (up to the included time allowance for the agreement)